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 The Order Manager
 External Stack Controller
 What is stack controller?
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ruble
New Member

40 Posts

Posted - 07/24/2008 :  1:47:54 PM  Show Profile  Reply with Quote
What exactly is this product? From reading it seem to somehow be related to pushing realtime inventory changes to the website. Is that about right?

Mark Setzer
Administrator

USA
1756 Posts

Posted - 07/24/2008 :  2:55:46 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
That's about right. A form of it exists in Order Manager for the same purpose, but due to some technical limitations, as the number of workstations sending updates (for inventory synchronization, status updates, our Order Status System, etc) and the volume increases, there could be some performance problems (temporary freezes) in OM. The external stack's designed to be a background process on your server that sends them without causing OM to have to wait on a slow internet connection, faulty web server, and so on.

We added an e-mail queue as well, for folks who need to throttle the amount of e-mail going out of OM over a given period - some ISPs mandate this and will block outgoing e-mail if you try to send lots of it at once (e.g., when processing tracking numbers).

In general, it's a background worker for OM. We're looking to expand it quite a bit in the future; for now, it's more of a performance band-aid for higher-volume merchants.

Mark Setzer
Stone Edge Technologies, Inc.
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ruble
New Member

40 Posts

Posted - 07/24/2008 :  3:11:05 PM  Show Profile  Reply with Quote
Perfect.

So we do 30-40 orders per day and use two work stations currently. We have just purchased SEOM and I am going to begin installing it soon. From what you've said we are probably safe beginning without the stack manager correct?

So for realtime inventory SEOM will write back (to a script I write for my generic cart) and all should be ok?

Thanks!
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Mark Setzer
Administrator

USA
1756 Posts

Posted - 07/24/2008 :  3:33:11 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
quote:
[i]Originally posted by ruble[/i]
So we do 30-40 orders per day and use two work stations currently. We have just purchased SEOM and I am going to begin installing it soon. From what you've said we are probably safe beginning without the stack manager correct?


Sounds like it. You should have light or moderate synchronization/status updates to send.

quote:
So for realtime inventory SEOM will write back (to a script I write for my generic cart) and all should be ok?


Correct. The stack is the method OM uses to queue and send those updates. You can hit Ctrl-Shift-S at the Main Menu to see the outbound queue and any failed requests, with their associated responses. (Updates are deleted once a successful response is received.)

Mark Setzer
Stone Edge Technologies, Inc.
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