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rfried498
Junior Member
USA
53 Posts |
 Posted - 06/09/2007 : 3:06:42 PM
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| Our google checkout script bypasses our invoicing and only goes to google checkout, which is fine i suppose, except now, how can i get that order into stoneedge, without creating it manually, obviously? |
Rich |
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tekgems
Senior Member
USA
825 Posts |
Posted - 06/09/2007 : 3:20:56 PM
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| We had to ask our shopping cart provider (AmeriCart) to modify their order import system to include Google Checkout orders. As far as I know, SEOM can not talk to Google Checkout directly. |
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TekGems: mtkflash Xbox 360 |
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Barney Stone
Administrator
USA
5744 Posts |
Posted - 06/09/2007 : 10:10:19 PM
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| Google Checkout uses technology (multiple asynchronous data transfers per transaction with potentially long delays) that is not compatible with a desktop based application like the Order Manager. They asked us to support it, but we told them we could not until they switch to a reasonable technology like that used by all of the other gateways we support. |
Barney Stone, President
Stone Edge Technologies, Inc.
610-994-3699 ext. 111 |
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porstoreben
Member
USA
252 Posts |
Posted - 06/11/2007 : 09:44:29 AM
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One thing to be careful of with Google Checkout...
Because Order Manager does not communicate with Google Checkout directly, it is possible for a customer to use Google Checkout ... their credit card is declined and you never know it. We sent out an order and later realized that Google Checkout had never actually received payment because the customer's credit card had been declined. I am not sure why Google Checkout tells the shopping cart that the payment has been received before the credit card has been successfully charged, but that is apparently how it works. |
ben b
http://www.kbs-coatings.com
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tekgems
Senior Member
USA
825 Posts |
Posted - 06/11/2007 : 12:58:54 PM
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> before the credit card has been successfully
> charged, but that is apparently how it works.
I think this depends on how your shopping cart is integrated with Google Checkout. With AmeriCart, we will not receive an e-mail of the order until Google Checkout communicates with the AmeriCart servers that the order was charged okay. Sometimes orders take many hours to get approved. On some rare occassions, an approved Google Checkout transaction does get reversed which you get an e-mail for, but it could be after you ship the product. |
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TekGems: mtkflash Xbox 360 |
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porstoreben
Member
USA
252 Posts |
Posted - 06/11/2007 : 1:08:53 PM
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| We use AbleCommerce and we have had multiple instances of that happening. You may be right ... probably shopping cart specific. |
ben b
http://www.kbs-coatings.com
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tekgems
Senior Member
USA
825 Posts |
Posted - 06/11/2007 : 1:11:29 PM
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| Look in your Settings, Preferences tab in Google Checkout. You can also just Authorize a payment vs. Authorize/Capture. If you just Authorize, you'd have to visit the Google Checkout site to manually capture each order. |
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TekGems: mtkflash Xbox 360 |
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porstoreben
Member
USA
252 Posts |
Posted - 06/11/2007 : 1:18:45 PM
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| Yep. That is what we have been doing for the last month. Seems to work fine. More work for the employees to have to login, but better than sending out "free" product. |
ben b
http://www.kbs-coatings.com
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Can you inport Directly from Google Chekout?
