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 [UPDATED] Call for MagentoCommerce beta testers
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Mark Setzer
Administrator

USA
1752 Posts

Posted - 12/09/2008 :  12:21:35 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
Folks,

Support for Magento has been added to today's scheduled beta release (5.803). I know there has been significant interest in this cart integration so this seemed like the best place to ask people to download the script and put it through its paces with Order Manager. The script will be available for beta testers who purchase a MagentoCommerce license. A few notes:

- Performance is acceptable but pales in comparison to some of the other shopping carts that run on this platform. I suspect some of that is design overhead (ie, the code itself is quite weighty) but the Magento team has repeatedly addressed this via their forum. To be fair, we developed and tested on commodity hardware that is long in the tooth, and you *should* see good performance out of the cart and our script on a modern server, but I was getting 5-10sec page load times for most activities.

If you do get timeout errors from the script, please first lower your MagentoCommerceMaxOrderDownload param (for importing orders) or just decrease the "Max number of products" value in the Shopping Cart Functions form and see if that helps.

- Multiple websites/stores per installation are supported by Magento. If you utilize this feature, you will need to add one OM shopping cart PER MAGENTO STORE. There is a "store code" field during shopping cart setup where your code may be entered (you can find the code itself in the Magento admin under System->Manage Stores). You can leave it blank for the default store or if you have only one store deployed.

- Order status and tracking updates are planned but they are NOT part of this release. Plan is to have that ready as we shake other bugs out of the script during beta testing and should be available when this beta cycle concludes (late Q1 2009).

- Inventory synchronization IS, however, implemented and is done by SKU - ie, every product (whether a configurable product with related variant products, virtual product, etc) that you want to sync MUST have a unique SKU. This is an OM requirement that new users may be unaware of. Magento is pretty helpful in the product creation process and will offer to autogenerate SKUs with excellent OM compatibility.

Bug reports should go to our tech support team first to rule out any problems unrelated to the Magento integration.

Happy bug-hunting,

Mark Setzer
Stone Edge Technologies, Inc.

marcus
Junior Member

82 Posts

Posted - 12/09/2008 :  7:01:44 PM  Show Profile  Reply with Quote
Good to hear. Magento looks like it is going to be tough to beat when it matures.
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johnh123
New Member

USA
6 Posts

Posted - 01/20/2009 :  4:04:23 PM  Show Profile  Visit johnh123's Homepage  Reply with Quote
Is anybody using this beta with magento who would care to comment on how it is working? Speed, other problems?
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jess.turner
Starting Member

USA
3 Posts

Posted - 02/03/2009 :  09:32:38 AM  Show Profile  Visit jess.turner's Homepage  Reply with Quote
I am just about ready to open a microsite Magento Store. Getting Stone Edge integrated should (fingers crossed!) happen in the next week or two. I can't speak for the speed of any SE/Magento capabilities, but I can speak about the speed of Magento in general. It is painfully SLOW by default. The extensibility and power of the platform come at a heavy performance cost. There appear to be several techniques to optimize servers and gain some speed, but I will never expect any great speed out of Magento.
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Mark Setzer
Administrator

USA
1752 Posts

Posted - 02/03/2009 :  09:55:13 AM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
There's an axiom in software development that states "no premature optimization" - ie, getting it right is more important to do first than making it fast. I've noticed it's fairly slow on our dev box, but that's a pretty old machine w/ little memory, and as soon as I put a PHP bytecode cache in it (I think I used eAccelerator), things sped up noticeably. On any modern hardware it would probably be fine. I worry how well it will scale in its current form, but Magento is also free software that is (basically) in its infancy. It should only get better going forward.

Mark Setzer
Stone Edge Technologies, Inc.
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johnh123
New Member

USA
6 Posts

Posted - 02/03/2009 :  10:16:22 AM  Show Profile  Visit johnh123's Homepage  Reply with Quote
I've got a heavy duty magento hosting plan, so by itself, it isn't that bad. I just wonder how it will be in combo with stone edge.
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jess.turner
Starting Member

USA
3 Posts

Posted - 02/03/2009 :  4:05:13 PM  Show Profile  Visit jess.turner's Homepage  Reply with Quote
I would agree with that axiom in just about all cases except shopping cart development. If a cart cannot deliver pages in less than 5 seconds while under load it doesn't matter how great the features are. That being said, we agreed (here, in house) early on to throw as much hardware as necessary at Magento if we hit any major performance issues. I also agree that Magento has a lot of growing to do and should only get better.

Questions: What's my first step as far as beta-testing? Purchasing a cart license? Is anyone else beta-testing right now? Who/where?
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Mark Setzer
Administrator

USA
1752 Posts

Posted - 02/03/2009 :  4:17:07 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
Purchase a cart license and upgrade to the beta. Let Sales know that you want to beta-test if beta releases aren't enabled for you on the DL gateway already. You still need a current support contract as well.

We've sold about a dozen licenses for Magento so you've definitely got company, but there are still some small bugs that need to get ironed out (working on that). If you run into trouble, our support team should be able to help you out.

Mark Setzer
Stone Edge Technologies, Inc.
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jess.turner
Starting Member

USA
3 Posts

Posted - 02/11/2009 :  10:29:06 AM  Show Profile  Visit jess.turner's Homepage  Reply with Quote
Looks like I'm going to have to hold off on the beta. It appears that we cannot upgrade at this point in time. Looking forward to the full release!
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Mark Setzer
Administrator

USA
1752 Posts

Posted - 02/13/2009 :  1:43:20 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
Quick update for any Magento beta testers - Version 1.1 of the Magento import script has been posted to our download gateway. It fixes a number of outstanding bugs:
* Converted project to use PHP DOM instead of SimpleXML to avoid character escaping issues.
* Order import fixes:
- Bugfix to limit() predicate where arguments were in the wrong order.
- Support multiple (checkbox, multi-select) attribute values per option.
- Fix output of configurable products - grab pricing et al from parent, but download the children only.
* Customer import fixes:
- Skip customer addresses that haven't been defined.

This represents the entirety of reported issues that involve the Magento script. One other small issue is the display of the Magento web order # at OM's View Orders screen in version 5.803. This has been fixed in the upcoming (5.804) beta release.

Mark Setzer
Stone Edge Technologies, Inc.
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johnh123
New Member

USA
6 Posts

Posted - 02/13/2009 :  1:44:39 PM  Show Profile  Visit johnh123's Homepage  Reply with Quote
Anybody care to report their experiences using SEOM and Magento?
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stevebell
New Member

9 Posts

Posted - 02/16/2009 :  10:21:32 AM  Show Profile  Reply with Quote
Is status update support planned for Magento?
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Mark Setzer
Administrator

USA
1752 Posts

Posted - 02/16/2009 :  1:14:43 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
quote:
Is status update support planned for Magento?

Yep, see my original post at the top.

Mark Setzer
Stone Edge Technologies, Inc.
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Doug
Junior Member

USA
57 Posts

Posted - 03/11/2009 :  3:20:57 PM  Show Profile  Visit Doug's Homepage  Reply with Quote
Which method of Magento charge card processing are Authorize.net people using with their Magento / Stone Edge combinations? We are having problems with out of stock stuff and crediting cards afterwards.

Authorize / Capture / Neither

Doug
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OvadoggvO
New Member

USA
9 Posts

Posted - 03/17/2009 :  5:54:23 PM  Show Profile  Visit OvadoggvO's Homepage  Reply with Quote
Any updates on Magento integration with SEOM? Any bugs we should know about?

We are planning on migrating from Volusion Cart to Magento Cart within the next 3 months... Any suggestions?

The problem with Volusion cart is that we have our hands tied as far as site design, integration, and pretty much scalability. We are over 100,000 SKU's deep and everything is starting to hit a limits with Volusion. XML feeds to google, import/exporting products tables of over 100k lines, etc. etc.. Developement team is much help either and it seems like we have outgrown the software. We were contemplating NetSuite but we are affraid of the same problems. We have a software developement team in place that can pretty much do anything and it seems like the $25k investment into NetSuite would be better spent in developing off of a open source project. Everyone's input is much appreciated.

AT
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NYT
Starting Member

2 Posts

Posted - 03/18/2009 :  11:09:59 PM  Show Profile  Reply with Quote
quote:
[i]Originally posted by Doug[/i]
[br]Which method of Magento charge card processing are Authorize.net people using with their Magento / Stone Edge combinations? We are having problems with out of stock stuff and crediting cards afterwards.

Authorize / Capture / Neither

Doug




did you manage to set up Order manager with magento and Authorize.net ??

i didnt maybe you can help me
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galaxyre
Junior Member

USA
94 Posts

Posted - 03/22/2009 :  3:54:21 PM  Show Profile  Reply with Quote
We are currently running CRELoaded B2B 6.3 and we are looking at switching over to Magento. However, I need to make sure this is working properly. Could someone post their experiences with Magento and SE?

I noticed that it states SE will not provide Status Updates to Magento. However, we have this luxury with CRELoaded. It's nice to update order status on SE, and it's instantly updated on CRE. Any plans for this with Magento?

Thank you.

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Mark Setzer
Administrator

USA
1752 Posts

Posted - 03/22/2009 :  7:52:05 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
quote:
I noticed that it states SE will not provide Status Updates to Magento. However, we have this luxury with CRELoaded. It's nice to update order status on SE, and it's instantly updated on CRE. Any plans for this with Magento?


Yes, see my original post at the top.

Mark Setzer
Stone Edge Technologies, Inc.
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Doug
Junior Member

USA
57 Posts

Posted - 03/27/2009 :  12:22:16 PM  Show Profile  Visit Doug's Homepage  Reply with Quote
We have been testing latest Magento Import beta with latest StoneEdge POS beta for a week and everything so far tests ok. We deleted any old copies of StoneEdge program and did fresh installs for both. Plan to go live next week. Make sure to have fresh install in C:\StoneEdge Folder (not test or new)as program looks for that folder. Access 2003 sp2

Upgrade has screwed up the barcode on our Invoice and one of the existing "backorder summary" reports is now missing, but otherwise so far, so good. Speed is good when testing from local server.

Doug
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thughes
Starting Member

USA
1 Posts

Posted - 03/31/2009 :  12:19:27 PM  Show Profile  Reply with Quote
I am having trouble billing the credit card from SE OM Magento is not passing a full credit card number because Magento captures payment via the Authorize.net transaction code and does not keep anything except the last digits of the credit card.

Does any one have a solution to this?

Teri Hughes
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Mark Setzer
Administrator

USA
1752 Posts

Posted - 03/31/2009 :  12:22:01 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
The latest script should be passing the authorization info from Authorize.net (if available). If you're not seeing this, you'll want to get in touch with our support department with a problem order available.

Mark Setzer
Stone Edge Technologies, Inc.
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stone-cold
New Member

9 Posts

Posted - 04/01/2009 :  4:29:16 PM  Show Profile  Reply with Quote
Magento's Authorize.net module doesn't keep the cc number, because of security issues. You could use the saved cc method but it wouldn't be pci compliant. http://www.magentocommerce.com/company/pci-compliance
The cc number is encrypted(MCRYPT_BLOWFISH) in magento, but they still tell you not to use it in a production environment. Stone uses the RC4 cipher witch is not a very strong cipher, and is not mentioned in the approved standards in the PCI DSS glossary. So the weakest link, in terms of security, would be Stone if you used the saved cc method. You could use magento and authorize.net but you would have to select "authorize and capture" in the magento configuration.
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Mark Setzer
Administrator

USA
1752 Posts

Posted - 04/01/2009 :  5:06:32 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
quote:
Magento's Authorize.net module doesn't keep the cc number, because of security issues. You could use the saved cc method but it wouldn't be pci compliant. http://www.magentocommerce.com/company/pci-compliance
The cc number is encrypted(MCRYPT_BLOWFISH) in magento, but they still tell you not to use it in a production environment. Stone uses the RC4 cipher witch is not a very strong cipher, and is not mentioned in the approved standards in the PCI DSS glossary. So the weakest link, in terms of security, would be Stone if you used the saved cc method. You could use magento and authorize.net but you would have to select "authorize and capture" in the magento configuration.



We'll be updating the CC systems for PA-DSS compliance, which will include using asymmetric encryption (e.g. RSA) as they require. I'm not sure if you're aware that OM is capable of capturing a preauthorization that it imports from a shopping cart like Magento, as long as the authorization code / transaction ID are available from the cart. Of course, w/o the full card #, new charges are not possible, but you need not charge at the website, which is a popular concern.

How are things working out in production over there?

Mark Setzer
Stone Edge Technologies, Inc.
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stone-cold
New Member

9 Posts

Posted - 04/01/2009 :  5:23:00 PM  Show Profile  Reply with Quote
cc_trans_id and cc_approval are available from the magento under the authorize.net method.
The orders download correctly but the fact that orders need to be processed in both systems is a hassle.
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cbsteven
New Member

7 Posts

Posted - 04/01/2009 :  5:24:05 PM  Show Profile  Reply with Quote
quote:
[i]Originally posted by stone-cold[/i]
[br]cc_trans_id and cc_approval are available from the magento under the authorize.net method.
The orders download correctly but the fact that orders need to be processed in both systems is a hassle.



Is the only need to process in Magento's side so the customer will see it when they log in?
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Mark Setzer
Administrator

USA
1752 Posts

Posted - 04/01/2009 :  5:26:55 PM  Show Profile  Visit Mark Setzer's Homepage  Reply with Quote
quote:
cc_trans_id and cc_approval are available from the magento under the authorize.net method.


I know that; I was explaining that OM can use those instead of needing a full CC# every time.

quote:
The orders download correctly but the fact that orders need to be processed in both systems is a hassle.



Order Status updates are next on my list, if that's what you mean. Should be done before the end of the current beta cycle.

Mark Setzer
Stone Edge Technologies, Inc.
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